Manage Written Supervisory Procedures

GRACE allows you to build the repository of Written Policies and Procedures through functions where you can add, update, review and release policies, procedures, manages versions and histories. GRACE provides access to the latest policy and procedure to the organization

Manage Branch and Rep Information

GRACE allows you to build repository of all branch and rep information including their state registrations, CE credits, products that are allowed for them to sell, their commission and fee information etc. to build a dossier on all the staff and reps across all the locations they represent the organization

Conduct Branch Audits

• GRACE helps you set up all the branch information, including branch type, location, CRD Information,Registrations and filings, Office arrangements, personnel, products , types of activities , branch logistics, supervisory structure, registered representatives attached the branch, clients and complaints.
• GRACE helps you set up Branch / OSJ (Officer of Supervisory Jurisdiction) examination calendars. You can also conduct online branch assessments and allow the branches to login and answer the questions relevant to them. In case of site visit the audit can be conduct on the tablet / mobile system with findings recorded on the spot. Issues and risks can be immediately flagged and Issue lists shared with the branch for risk mitigation.
• GRACE can help you monitor progress of mitigation tasks and provide alerts on due dates, over dues and late dues in activities and tasks

Conduct Registered Representative Audits

• GRACE helps you set up all the registered Rep information, including Registrations, Filings, Social Media Accounts, Documents and Contractual agreements, Outside Activities Reported, clients, and complaints. Outside activity feeds from Public data sources can also be brought in automatically to show the information against what was reported and issues and risks can be flagged
• GRACE helps you set up Registered Representative examination calendars. You can also conduct online assessments and allow them to login and answer the questions. In case of site visit the audit can be conduct on the tablet / mobile system and record findings on the spot. Issues and risks can be immediately flagged

Online Forms for Reporting

• GRACE provides functions for Branch Staff and Registered representatives for online reporting of their Outside Business Activities, Personal trades, gifts political contributions, personal trades, expenses, conflicts of interests, U4, ADV and Registration Status

Outside Activity Information from Public Sources

• GRACE can help you bring automated feeds from public sources on your branch staff and registered representatives to help the compliance staff identify unreported conflicts and violations
• Information about them like Companies registered under their names, Litigations (Bankruptcy, Civil, Criminal, Appelate ), Bankruptcy,Liens and Judgements,Company Debt, and if the company is under any Sanctions Watchlists can be brought in as automated feeds and red-flagged to bring it to the attention of the Compliance officers.

Compliance Management

• The Compliance Management group can use the GRACE functions to review the various forms and information that branch staff and registered reps have sent to them and identify conflicts and raise issues and manage mitigation
• They can verify Outside Business Activities reported by them against public information to see if there were any unreported information that raising issues and report them to FINRA as per the rules as well as follow up for mitigation
• Compliance can also look at client complaints and identify and monitor remediation that needs to be undertaken and look at trends in branches and registered representative behaviour
• Compliance can also look at the audit findings from branch and rep examinations and audits to identify risks and manage their mitigation

Branch and Rep Dashboards

• GRACE provides Branch Dashboards for senior management to monitor branches for all their activities. Branch Dashboard includes OSJ/Non-OSJ information, Statewise, No of rep wise breakdowns as well as examination calendars, their progress and no of risks identified by branches highlighted by color so senior management can quickly zero in on high risk branches. The Branch Dashboard allows drilldown to all details about that branch to see the details
• GRACE’s Rep Dashboards can help monitor across Registered Representatives to see information on State wise reps, registrations, examination calendars, their progress and no of risks identified by reps highlighted by color so senior management can quickly zero in on high risk branches. It also has chart of all reps and their outside activity violations in case there are any and allows drill down to details.

Online Attestation

• GRACE helps set up templates for various attestations that Branch Staff and Registered Representatives have to attest, as well policy and procedure documents that have to be attested by them
• Attestation requests can be set on line to them by the compliance officers. The person would receive email requests to let them know to come to their “My Portal” where they can see the Attestation request and could attest online
• The Attestation Dashboard will allow the Compliance staff to monitor the status of attestation and send reminders for people who have not done their attestations.

Online Training

• GRACE allows Training Calendars to be set up for all of the staff members and set up the training plans to ensure that all staff are properly trained
• Online Training programs can be loaded and rendered online so reps can undergo their mandatory training online
• Customized training for Reg BI,Product Suitability, Sales Practices etc can be set up and customized to the business and also rendered online
• Training dashboard can give status of training by staff members in easy to use reports